Shipping

Orders under $70 $4 5-8 Business Days
Orders $70 and over FREE 5-8 Business Days

Orders placed on manukadoctor.com are only shipped to mainland USA addresses. We do not ship to Alaska and Hawaii.

Orders are sent using DHL and UPS, the final delivery is completed by USPS.

Parcels shipped to a PO Box address are done so at the customer's own risk. We cannot be held responsible for lost or undelivered parcels.

Orders placed on manukadoctor.com are picked and dispatched from New Jersey.

We ship orders Monday through Friday from New Jersey. Orders placed before midnight EST will ship on the next available shipping day. You can expect your order to be in transit for 2-5 working days.

Once your order has been processed for dispatch it cannot be cancelled.

Sales Tax

A sales tax of 6.625% is applied to orders of skincare and the cost of shipping where the order is dispatched to a New Jersey shipping address.

Returns

Our goal is to completely satisfy all customers. If, for some reason there is a problem with your order and you would like to return the item(s) please contact us via the website contact form in the first instance. We will discuss the issue with you and notify you of the next steps.

We cannot accept returns for products that have been opened and used. Items must be in their unopened packaging.